General Information: 

Herefordshire Wildlife Trust is a member of The Wildlife Trusts, a nationwide network of local trusts that work to protect wildlife in town and country. Through their care of a network of nature reserves and a range of other conservation and education activities, The Wildlife Trusts are striving for a UK richer in wildlife.  Volunteers are vital not only to practical conservation tasks but also the administrative work that is required to support and promote membership, management of reserves, project work and events.  

Main tasks: 

• Assistance with Setup and Breakdown: Assist in the setup and breakdown of event materials, including tables, chairs, decorations, and signage.
• Guest Registration: Greet guests, manage registration processes, distribute name tags, and provide event-related information.
• Support Event Operations: Help maintain the cleanliness and organisation of event spaces, replenish supplies as needed, and assist with any technical or logistical issues.
• Attendee Assistance: Provide assistance and directions to attendees, answer inquiries, and ensure a positive and welcoming experience for all guests.
• Support Event Activities: Assist with various event activities, such as workshops, demonstrations, or talks, by helping with setup, participant management, and cleanup.
• Collaborate with Team: Work closely with other volunteers and event organisers to ensure seamless execution of event logistics and activities.

Skills/Qualities:

• Excellent Communication: Ability to communicate effectively with guests and team members in a courteous and professional manner.
• Adaptability: Flexibility to handle unexpected situations and adapt to changing event needs.
• Attention to Detail: Strong attention to detail to ensure accuracy in tasks such as registration and setup.
• Team Player: Willingness to work collaboratively with a diverse team and contribute to a positive team atmosphere.
• Customer Service Skills: Ability to provide excellent customer service and address attendee needs promptly and courteously.
• Reliability: Dependability to fulfil assigned tasks and commitments punctually and responsibly.
• Problem-Solving Skills: Capacity to identify and resolve minor issues independently or with minimal guidance.

Benefits:

• Networking Opportunities: Connect with fellow volunteers, event organisers, and potentially influential attendees, expanding your professional network.
• Skill Development: Gain valuable experience in event coordination, customer service, teamwork, and problem-solving.
• Personal Fulfilment: Experience the satisfaction of contributing to the success of an event and creating memorable experiences for attendees.
• Community Engagement: Contribute to your community by supporting local events and fostering a sense of belonging among attendees.
• Recognition and Appreciation: Receive recognition and appreciation from event organisers and attendees for your contributions.
• Access to Event Content: Depending on the event, volunteers may have the opportunity to attend certain sessions or activities, enriching their knowledge and experience.
• References and Recommendations: Receive positive references or recommendations from event organizers, which can enhance your resume and future opportunities.

This role offers an exciting opportunity to be an integral part of a dynamic event team, gain valuable skills, and make a meaningful contribution to the success of the event.